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  1. #1
    Player
    iHaila's Avatar
    Join Date
    Mar 2014
    Posts
    2
    Character
    Haila Wetyios
    World
    Balmung
    Main Class
    Arcanist Lv 70

    Can't connect to Aether data center

    Just as the title says, I can no longer connect to Aether data center at all. I had no issue throughout the morning of 05/19/18. Then suddenly starting at 8pm EDT of the same day, when I attempted to log in, I started to get repeated lobby errors. I tried to connect to other data centers and I have no trouble connecting to any of them except Aether. My signal strength is good according to the other data centers. I'm a PC player and have never had this kind of issue before. I've already tried restarting both my system and my router to no avail.
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    I'd like to get some more details regarding this issue.

    Please provide:

    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which disconnect occurs
    - Everything you have tried to resolve the issue

    Please be aware that there is maintenance right now so you will not be able to test any troubleshooting options until tomorrow.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

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