Amateur modding seems to be better looking than professional in-game options?

[Eloah]

It's their job. They're getting more money from FFXIV than they used to due to the increase in micro-transactions and yet we're getting even less in terms of glamour and hairstyles with each new patch.

This isn't some struggling indie development studio operating out of a small office building. It's one of the giants in the industry.

You missed the point entirely.