...really?

[faris]

(Please move this if it's not in the right area. GD seems appropriate enough to me at least.)

So I've been getting weird messages at login with increasing frequency recently. The first few I was happy to ignore and follow the link to reset my password, but it's happening often enough nowadays for me to start wondering if anyone else gets 'em as frequently as I do. (If enough do, I'll assume it's some sort of problem and not the more worrying option, that someone, for some reason, is trying to access my account.) Here's the message.

"Due to a change in your connection settings or the detection of suspicious access to your account, login to your account has been temporarily restricted."

First, there's been no connection settings change. Second, I have one service account so someone else around where I live hasn't attempted to log into theirs and got it wrong. Furthermore, I've never gave out my password or login details to anyone, or gave any friends the means to use my character for whatever it is they do. Third, this computer's clean. So seriously, it's neither of those things.

It's happening really frequently lately. Has anyone else noticed anything like this?

[Skies]

Not to me at all. In fact, it never happened to me. And it is really worrying. It might be some bojangles with your internet connection being weird, but i'm unsure.

(also, as a note, I suggest you change the topic title, it's not very indicate of what you are talking about)

[Kiote]

This Occurs every time the IP address you log in with Changes. This is designed to prevent anyone without access to your User ID, Password and Email Address and Password from stealing your account.

I see this message often because I Play on four different computers.

If you are seeing this constantly from a single computer it is likely that your Service Provider does not give you a static IP address and has been changing it on you on a regular basis. This is a fairly normal practice, but I believe you can manually override it in your router settings.

[Gramul]

Just to be safe, you should change your password.

[Felis]

You can bypass this with a security token

[Zantetsuken]

You can bypass this with a security token

Correct.

With the security token, I've logged in on 5 different systems and never had that issue.

[faris]

Not to me at all. In fact, it never happened to me. And it is really worrying. It might be some bojangles with your internet connection being weird, but i'm unsure.

(also, as a note, I suggest you change the topic title, it's not very indicate of what you are talking about)

It didn't happen to me until about November. Then it happened like, four times a week for a while, and then ceased for about a month and a bit... now again. It's weird!

This Occurs every time the IP address you log in with Changes. This is designed to prevent anyone without access to your User ID, Password and Email Address and Password from stealing your account.

I see this message often because I Play on four different computers.

If you are seeing this constantly from a single computer it is likely that your Service Provider does not give you a static IP address and has been changing it on you on a regular basis. This is a fairly normal practice, but I believe you can manually override it in your router settings.

....Ah. Yeah, it's probably that. My ISP do that. Well, that's resolved then. I'll try and remember the settings page thingie for my router and have a little play.

Just to be safe, you should change your password.

Cheers for the tip. It makes you do so anyway; but ty for the response.

You can bypass this with a security token

Pahaha, I wish. I had a security token linked to both my XI and XIV accounts when this started, and it didn't stop it from happening. :<

[Fiosha_Maureiba]

Seconding Kiote's response.

I think that message also popped up around mid-November to December for myself when we had to decide on a subscription policy.

[leomike35]

Same security token fixed it for me also. Had it since launch but didn't start using til recently but no issue since.

[Soukyuu]

Pahaha, I wish. I had a security token linked to both my XI and XIV accounts when this started, and it didn't stop it from happening. :<

That... would make me worry. It should NOT happen with a security token. You should probably contact SE about it.