Mac Client Missing Icons - Resubmission
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I'm unable to post a reply here: http://forum.square-enix.com/ffxiv/t...s-Resubmission

Answering questions from that thread:
1) Drivers up to date? Yes: I'm running macOS 10.13.4. There are no external drives for the system. They are bundled with the OS, including the AMD drivers.

2) when discarding the game and its files, does this include the Game Settings folder? Yes. I mentioned that in my original resubmission

3) System Details? These were provided in my resubmission.


--Original Resubmission
I'm resubmitting this because the resolution was to re-install the game. I had mentioned that I did a fresh install in my original bug report. Just in case, I did it -AGAIN-. The icons are still missing.

Steps taken to resolve issue per original post:
1) Move FFXIV application to trash bin.
2) Move "Final Fantasy XIV" folder from ~/Library/Application Support/ to trash bin
3) Empty trash bin
4) Re-install

Upon launch, the icons are missing again, just like my original screen shots.

Original bug report (with additional date)

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time:
3 Apr 2018 - 28 April 2018

Frequency:
Every launch

World name:
Sargatanas (but also occurs during boot)

Character name:
Craya Eve

Retainer name:
Not applicable

NPC name:
Not applicable

Monster name:
Not applicable

Class/Level:
60/RDM but also occurs during boot

Party or solo:
Both

In-game time:
Any

Area and coordinates:
Any

Housing:
Not applicable

Steps from fresh install:
1. Open FFXIV launcher
2. On title screen, select configuration
3. Notice icons are missing

Alternate Steps:
4. Close config and log into a character
5. Open system settings
6. Notice icons are missing

Connection Specs
- Not applicable however: Frontier FIOS 100/100 with Google Wifi

■ Mac Specs
MacBook Pro 15in 2016
Processor 2.7 i7
Memory: 16GB
Graphics: External GPU Radeon RX Vega 56 - 8GB - Connected to mac via Akitio Node + Thunderbolt 3
MacOS 10.13.4

Laptop Model Name: Macbook Pro 15in 2016 - Touchbar model
Laptop Model Number: Not applicable

Gamepad Manufacturer: Not applicable
Gamepad Model Name: Not applicable
Gamepad Part Number: Not applicable

Browser Information
- Chrome 66

Images representing these bugs can be seen here:
https://imgur.com/a/9L29d