90002 Error code + 2002 Error Code

[Beast051]

Past 2 weeks I have been getting an error code 90002. After I get that error it will follow by 2002 / 2004 error codes. Usually this happens in the mornings / afternoons. I play on PC and have a Wired connection. This error has not happened before in the 3 months I have been playing. My wife plays on the playstation and doesn't have an issue. I usually have discord and sometimes pandora playing. I have tried having all of my extra programs off and still get the same issue. I have also done.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
[SSL 3.0 should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Right-Click on the FFXIV launcher icon and select "Properties"
Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
Hit "Apply", then "OK" to save the changes.
Please RESTART your PC now.


Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

That didn't work either. Also after doing all of that my load times for FFXIV slowed down. Such as teleporting and going to the goblet or into a dungeon. Took longer to load then normal.

Any other suggestions?

[Ariellendera]

Hello Beast051, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

You can contact your ISP to help you open these ports.

Hope to be of assistance.

[Rain_Smore]

After players have done all of that, and it still does not work....then what?

Trace run and posted in another thread, fails outside of my ISP.

I fail to understand how it is acceptable to allow this to keep happening. Should we all just cancel our subs since the game is now unplayable?

[Einmimiria]

Thank you for the post Rain_Smore.

If you have tried the suggested listed above (including resetting your router, making an exception for your Anti-Virus program and using a wired connection), then we recommend contacting your ISP and reporting the issue to them.

Can you provide the trace route you are referring to?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!