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  1. #1
    Moderator Ariellendera's Avatar
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    Quote Originally Posted by Kerwin View Post
    The problem ultimately does not lie with your ISP if you are still having problems and I would suggest the mods remove that part from their template responses.

    Berserker, try running a trace route to Square Enix's servers in California. If you cross the NTT network, there's a good chance that you are being effected by Square Enix's ISP (NTT) not yours.

    Visit this sticky below and see if you can jump on a computer to run that tracert. Copy the results and post them here or in the sticky I mentioned before.

    http://forum.square-enix.com/ffxiv/t...NA-Data-Center

    Windows start menu > type in "cmd" in the search field and launch command prompt.

    Type the following:

    tracert 209.2.229.9

    Then copy and paste results.
    Thank you Kerwin!
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  2. #2
    Moderator Einmimiria's Avatar
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    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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