90002 Constantly Bad Aether

[iBerserker]

I just got out of a Eureka instance where I got 90002 4 times within 2 minute and 2 times now right as I logged out of Eureka. This is the worst I've seen it been in years please fix your servers!

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I'd like to get some more information about the connection issues you are having.

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Where you are booted to after disconnect (Desktop, Start Screen, Character Select)
- Everything you have tried to resolve the issue

Have you received any more disconnections since this post?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[iBerserker]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I'd like to get some more information about the connection issues you are having.

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Where you are booted to after disconnect (Desktop, Start Screen, Character Select)
- Everything you have tried to resolve the issue

Have you received any more disconnections since this post?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

- PS4 Pro
- Wired Connection
- No other programs running in the back
- Kugane, Private House in Shirogane
- Reset my modem and router but problem still persists even right now

[Ariellendera]

Hello iBerserker, Thank you for posting on the Final Fantasy XIV Technical Support Forums

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on PSN web browser. Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN Browser. This can be done by going to the web browser on the PS4, press the options button, then go to settings. The options for Cookies and Javascript will most likely be checked, uncheck them and then recheck them.

The fault may also lie with the "Date & Time" settings on your PlayStation 4. We would advise to please follow the provided steps to adjust your console's clock to assure it is accurate and up-to-date:
Close the FINAL FANTASY XIV game/application.
Go to [SETTINGS] on your PS4.
Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
Once, the date and time settings have been updated, please restart your PlayStation 4 console.
Once your console has fully restarted, please start the FINAL FANTASY XIV game/application.
Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

If the suggestions provided above do not resolve the issue, then there is a communication error. (Not the same as a connection error.)
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040


If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your console directly to your modem. Please ensure that you power down both the modem and the console for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting them and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.



Thank you for playing Final Fantasy XIV! Hope to see you online

[Kerwin]

The problem ultimately does not lie with your ISP if you are still having problems and I would suggest the mods remove that part from their template responses.

Berserker, try running a trace route to Square Enix's servers in California. If you cross the NTT network, there's a good chance that you are being effected by Square Enix's ISP (NTT) not yours.

Visit this sticky below and see if you can jump on a computer to run that tracert. Copy the results and post them here or in the sticky I mentioned before.

http://forum.square-enix.com/ffxiv/t...NA-Data-Center

Windows start menu > type in "cmd" in the search field and launch command prompt.

Type the following:

tracert 209.2.229.9

Then copy and paste results.

[Ariellendera]

The problem ultimately does not lie with your ISP if you are still having problems and I would suggest the mods remove that part from their template responses.

Berserker, try running a trace route to Square Enix's servers in California. If you cross the NTT network, there's a good chance that you are being effected by Square Enix's ISP (NTT) not yours.

Visit this sticky below and see if you can jump on a computer to run that tracert. Copy the results and post them here or in the sticky I mentioned before.

http://forum.square-enix.com/ffxiv/t...NA-Data-Center

Windows start menu > type in "cmd" in the search field and launch command prompt.

Type the following:

tracert 209.2.229.9

Then copy and paste results.

Thank you Kerwin!

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.