Need a better tool to report suspicious activity

[Jojoya]

This morning I was at Mutamix getting a bunch of materia transmuted. While I was there, I saw multiple groups of level 24 Lalafell thaumaturges with no GC affiliation (at least the ones I was able to click on to examine) appear halfway in the ground directly under Mutamix, jump up, go into cinematic status for about 2 seconds, go back to sprout then instantly disappear a couple of seconds later (no cast animation for teleport, just gone). The few I was able to click on had the typical gibberish names.

Bots really don't get more obvious than that. They were probably completing the MSQ where Minfilia has you visit Mutamix to learn about materia.

So took screenshots of what I could to try to capture a few names out of the mess then opened a Support Desk ticket to report cheating with an imgur link to the screenshots. Yet I can't help but feel like it's mostly a wasted effort because what I could do doesn't adequately identify what was probably 70-80 bots going through the area in a fairly short period of time.


I can't help but think of Blizzard's critical error reporting tool they use on their test servers. Critical error occurs and a report is instantly created that gives character information, location information, lists other characters in the same general location and what logged actions the characters were doing, etc. Then a window appears for the player to add in more information about what they doing and what they observed that wouldn't necessarily be captured automatically by the reporting tool.

It would be nice if that same sort of information could be captured automatically via a Support Desk option so that information about all characters present and what they were doing was automatically recorded, then a window would appear for the player to give additional details about what they observed. It would give SE far more accurate information about exactly when and where the activity occurred than relying on potentially faulty player memory or typing.

Just something that it would be nice to have. I think most players would be more likely to take an active role in helping to report suspicious activity if the process was simpler.