Launcher sometimes disables DirectX11

[Mama_Val]

I've just experienced this issue as well. I haven't tried replicating it, but I did have Chrome and Discord open for awhile and when I ran the launcher, it had switched from DX11 to DX9c and the option to enable DX11 was grayed out and unable to be toggled. If I tried running the launcher with DX9c, the game encountered an error and could not launch. After a computer restart, I made sure to launch FFXIV first and the option to re-enable DX11 became available, and the game was able to launch. If I come across anything more that may help, I'll edit this post.

[Ariellendera]

I've just experienced this issue as well. I haven't tried replicating it, but I did have Chrome and Discord open for awhile and when I ran the launcher, it had switched from DX11 to DX9c and the option to enable DX11 was grayed out and unable to be toggled. If I tried running the launcher with DX9c, the game encountered an error and could not launch. After a computer restart, I made sure to launch FFXIV first and the option to re-enable DX11 became available, and the game was able to launch. If I come across anything more that may help, I'll edit this post.

Thank you for your input on this thread.

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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