I'm sorry if this seems rude but these problems are kinda ridiculous and I've had them for days.

I have never once had payment issues on a game or this game,I've been playing since 2015. My cards/bank/account/characters/connection- everything is fine. I tried to buy the Nezha mount and male costume but error 401, I try more then wait 24 hours until I try again and still error. I normally use Visa cards and every single card gets this error, for no reason. One card let me buy the song bird emote and now it is getting 401 too.

Maybe it was because my sub isn't on auto renewal so I tried to sub and got i2501 and it says I cannot use this function.

So I cant sub to the game or buy stuff anymore? I even double checked and my account isn't blocked or banned/suspended or anything.

I've seen people who have had this error for months with no fix from support, any help would be appreciated.