I think it is a good idea to implement more character restorations offered. Currently, it is a one-time service. Therefore, sometimes it is impossible to restore a specific character. I had a character restoration request that preceded another request. When I replied to the first character restoration request that I wanted this character restored I received an email saying this was not possible due to another character restoration was done after the first request was made. I think this not only impacts me but other customers as well in the future. So yeah I believe the character restoration service should be changed to allow more restorations offered.