Character Transferred to wrong world

[Zoiinc]

Hello,

I'd like to first start off with how terrible the customer service for ff14 is and even Square Enix as a whole. I am a returning player who just resubbed to play with my friends on Famfrit. My main was on Siren and i bought a character transfer to transfer it to Famfrit. As i was transferring i received an error message. When i logged into my character. The toon was located in a different world that was not Famfrit. I am extremely disappointed with how the support team handles these situations. They basically told me that i wasted money and that i should just deal with it. I even called Square Enix support and they refused to help me or direct me to (A higher up) someone that can help resolve my issue. I am not going to spend another dime on this game until this issue is resolved. I already spent 3 hours trying to resolve this situation and the GMS are not being helpful.

[worldofneil]

Famfrit and Faerie are next to each other in the list. Sorry, but it sounds like you just picked the wrong world which is why SE isn't doing anything. You'll have to wait for the 3 day cooldown then you can transfer again.

On a side note though, what was the error message, did you give this to SE?

[Ariellendera]

Hello Zoiinc, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, the issue you are having is not something that we can assist with here on the technical support forums. I do apologize for any inconveniences you are experiencing! I will be moving this thread to "separate support required" Please do not hesitate to create a new thread here if you experience any technical issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.