Road to 60 Buff no longer active for my Coeurl character

[LocketteSprite]

Date & Time: 26th April 2018, around 12PM GMT+3
Frequency: Persistent
World name: Coeurl
Character name: Kalista Vilfo
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Bard/54
Party or solo: Solo
In-game time: around 10 AM
Area and coordinates: N/A
Housing: N/A

Steps:
1. Logged into Mogstation and purchased ARR story skip, Tales of Adventure: A Realm Reborn, for my char Kalista Vilfo;
2. Started the game;
3. Went to Data Center;
4. Selected Aether and confirmed;
5. Logged into my character on Coeurl;
6. Noticed that there was no "Road to 60" system message;
7. Proceeded to use the Story skip item first;
8. Logged back on the character and proceeded to quest as normal and noticed there was no "Road to 60" exp bonus active either.

Connection Specs
- Type of internet connection/provider: TeenTelecom
- Modem maker/model number: ASUS RT-N10

■ PC Specs

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.180330-1600)
SYSTEM_CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE română (Regional Setting: română)
SYSTEM_MEMORY 8175.234MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16348.637MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 116.824GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4002.125 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3831.617 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9135
SYSTEM_GRAPHICS_DRIVER_DATE 25.03.2018 19:12:06
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {137782BD-5B38-489B-BEE4-05789EBFCB50}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6282
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 04.01.2011 14:51:16
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4643BC95-1CDB-45CF-8B40-08F01B726140}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6282
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 04.01.2011 14:51:16
SYSTEM_SOUND Realtek Digital Output(RCA) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CD572515-8157-4AC5-8664-3E1449D23D19}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6282
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 04.01.2011 14:51:16
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {461D1040-A95D-11E4-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46DB7E40-A95D-11E4-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C82C0F0-310F-11E4-8001444553540000}
SYSTEM_INPUT_NAME ROCCAT Lua
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Mholito]

When was the character created? The Road to 60 buff is only active for 90 days after creation.