Error 90002 even when using a VPN.

[Riko_Futatabi]

Yes it seems very inconsistent. However, I was able to figure out a way to make it happen. When I tab out of the game and browse the net or even just go afk. There's a high chance that I'll get error 90002 after a while. I done this while logged on a character on the Chaos Data Center as well as my main character on Primal Data Center, both had the same results of getting error 90002 while I was checking stuff on the net(even while doing this post lol).

Tabbing out and/or having a browser open may be causing this issue in some way, but I've also had this same error while doing stuff in-game. So I'm not certain. There seems to be a way to force it to happen but, I can't explain why I get them whilst doing dungeons and trials.

This is my route to the Primal Data Center with a VPN right after the 90002 error. To me it seems okay.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            10.254.174.1 -    0 |  100 |  100 |    0 |    0 |    0 |    0 |
|                            10.254.254.1 -    0 |  100 |  100 |  148 |  149 |  152 |  149 |
|                          10.255.250.190 -    0 |  100 |  100 |  149 |  154 |  195 |  150 |
|                              23.92.24.2 -    0 |  100 |  100 |  149 |  152 |  222 |  151 |
|                           173.230.159.0 -    0 |  100 |  100 |  149 |  160 |  218 |  153 |
|ce-0-18-0-1.r02.snjsca04.us.bb.gin.ntt.net -    0 |  100 |  100 |  151 |  156 |  195 |  151 |
|     ae-3.r00.scrmca02.us.bb.gin.ntt.net -    0 |  100 |  100 |  154 |  158 |  202 |  155 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net -    0 |  100 |  100 |  154 |  163 |  301 |  155 |
|                           204.2.229.234 -    0 |  100 |  100 |  154 |  168 |  219 |  155 |
|                            204.2.229.10 -    0 |  100 |  100 |  154 |  159 |  202 |  154 |
|________________________________________________|______|______|______|______|______|______|

But this graph my VPN provides shows a sharp spike in ping at the same moment I got this 90002 error.


Unfortunately, I can't try this on another PC/Laptop etc. Nor can I attempt the phone suggestion.

[Einmimiria]

Thank you for the update Riko_Futatabi.

Based on this information, it looks like your disconnections come from a hiccup in the connection between you and the server. This would explain why you have no real issues until you abruptly disconnect (kind of what is shown in your second image). Unfortunately, this makes it a bit difficult to figure out where the issue is come from as you trace route would suggest that you don't have a problem at all.

What kind of area do you live in (urban, rural, etc.)? What kind of internet is your ISP (DSL, Cable, Satellite, etc.)

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!