Results 1 to 6 of 6
  1. #1
    Player
    Zerathor's Avatar
    Join Date
    Jun 2016
    Posts
    441
    Character
    Jack Cinder
    World
    Excalibur
    Main Class
    Black Mage Lv 80

    DirectX 11 Fatal error 11000002

    I've been dealing with this crash since 4.2 was released. It hasn't occurred this frequently until that patch, but now its just getting unbearable. About once every hour or 2, it crashes.

    This happens with other programs running, and without other programs running. Nvidia drivers have been kept up to date. Windows 10 gaming mode is disabled, ect, ect.

    Please, what is the actual solution to this problem....

    I've heard of underclocking gpu fixing it, and thats the only real solution I've heard of, but I want to know if there's something better. My card is not overclocked and is just running at stock atm.
    (0)
    Last edited by Zerathor; 04-21-2018 at 10:53 PM.

  2. #2
    Player
    Lunaros175's Avatar
    Join Date
    Apr 2018
    Location
    Gridania
    Posts
    8
    Character
    Shen'ali Karabas
    World
    Faerie
    Main Class
    Scholar Lv 80
    Having the same issue since starting the Stormblood questline. It wasn't that bad but recently the crashes are so frequent it renders the game unplayable.

    I just paid my sub, it ain't fair this keeps on happening
    (1)

  3. #3
    Player
    Zerathor's Avatar
    Join Date
    Jun 2016
    Posts
    441
    Character
    Jack Cinder
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    Need to do longer testing, but turning gpu down by just 25 Mhz didn't give a crash in 8 hours of run time
    (0)

  4. #4
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have you had the issue since your last post? Are you still in need of assistance?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  5. #5
    Player
    Zerathor's Avatar
    Join Date
    Jun 2016
    Posts
    441
    Character
    Jack Cinder
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    It's hard to say without longer testing windows, but so far it seems fine. Something is seriously wrong with this game's setup if the easiest solution is to underclock gpu lower than their stock settings though. I hope this will be checked out for the 4.3 patch.
    (0)

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Zerathor.

    This thread will be moved to the 'Closed Concerns' subforum as the thread creator has found a resolution to their issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)