Today I cancelled my subscription

[Penthea]

JP players probably love the game, think it has no flaws, and probably want more microtransactions.

Why do you think Japanese players think the game has no flaws? Loving a game but still not feeling that it's perfect isn't a mindset unique to western players.

[Lilseph]

I think they give you a multiple choice survey when you cancel your subscription on the mog station iirc.

I honenstly don't remember that, it's been quite a long time ago. Maybe we can ask OP.

[Callinon]

I think they give you a multiple choice survey when you cancel your subscription on the mog station iirc.

You're thinking of WoW.

SE offers no such survey, or if they do it's super barebones with no kind of text entry to explain yourself. I can't remember what it said the last time I unsubbed (game was unplayable) but I don't remember it being a detailed process. Pretty sure it was just "ok we took your credit card off, see ya."

Bear in mind too that a forum mod would have to sift through all these threads to gather up the reasons why people are leaving the game, then that all has to be translated and sent to Japan where it can be ignored in the order in which it was received.

[Wilford111]

Why do you think Japanese players think the game has no flaws? Loving a game but still not feeling that it's perfect isn't a mindset unique to western players.

Mostly hyperbole, but it seems like most times there is a problem or controversy that western players have an issue with, the Japanese players either support said problem or don't have an opinion either way.

[Divinemights]

Mostly hyperbole, but it seems like most times there is a problem or controversy that western players have an issue with, the Japanese players either support said problem or don't have an opinion either way.

It is pretty simple, Japanese players in education tends to be much busier that Western players. (All Asians to the matter of fact)
Their playing time is dramatically reduced after all the exams and school activities.
Their players in employment also tend to have longer working hours than Western.
To them, this premium service is a win-win.

[XenoCranel]

You're thinking of WoW.

SE offers no such survey, or if they do it's super barebones with no kind of text entry to explain yourself. I can't remember what it said the last time I unsubbed (game was unplayable) but I don't remember it being a detailed process. Pretty sure it was just "ok we took your credit card off, see ya."

Bear in mind too that a forum mod would have to sift through all these threads to gather up the reasons why people are leaving the game, then that all has to be translated and sent to Japan where it can be ignored in the order in which it was received.

Hm, well I cancelled my subscription a few days ago and it gave me a list to pick what was making me leave or cancel my subscription unless it's random.

[Yeol]

Why do people need to post about this on the forums I wonder? It became a thing that we need a "I canceled my subscription Megathread!".
Doesn't SE ask you the reasons behind you canceling your subscription? (I never did so idk).

[XenoCranel]

Why do people need to post about this on the forums I wonder? It became a thing that we need a "I canceled my subscription Megathread!".
Doesn't SE ask you the reasons behind you canceling your subscription? (I never did so idk).

Yeah, that's what I'm talking about in my previous post.

[Callinon]

Hm, well I cancelled my subscription a few days ago and it gave me a list to pick what was making me leave or cancel my subscription unless it's random.

Like I said I couldn't remember if there was no survey at all or if it was super barebones.

I'll probably find out soon enough myself though, I'm pretty close to unsubbing too. Besides not being able to play in the evenings (a problem SE flat out refuses to do anything about), I'm also not having all that much fun AND the 4.3 announcements have me feeling pretty negative about the game overall.

[Reinha]

I think they give you a multiple choice survey when you cancel your subscription on the mog station iirc.

It asks for your general reason for quitting (financial, game related, personal), but doesn't let you go into specifics like what aspects of the game made it not worth paying for anymore. Unfortunately I can't post an image. If you are subscribed you can try it yourself and just not finish the process.