If you want a suggestion for this kind of investigation, would be nice if have an alteration in the terms of service where the person allow Square Enix check what programs are running together with Final Fantasy XIV. When we click in the System information, you can see all active application running and what we have installed, as well proccess informations. If there is a way to automatically send this kind of information every time we launch the game and keep the info recorded for 2 weeks (since the report validity is 1 week) I think support team and STF could have control of people are running bot, parsers and all these illegal programs destroying the game.
But I think could be nice a real-time monitoring and what the person run/runned while the game was active. I dont know if this is possible, even in legal terms, but here is my suggestion.