When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 22/04/19 7:17AM
Frequency: Always
World name: Cactuar
Character name: Lyanne Valtierra
Retainer name: Tinitintin Margaery
NPC name: Sanctum Acolyte
Monster name: None
Class/Level: Dragoon/60
Party or solo: Solo
In-game time: 11:17 pm
Area and coordinates: East Shroud (17.6. 18.4)
Housing: None
Steps:
1. Marriage was annulled roughly a year ago
2. Attempted to wed new partner however it claims that I still need to annul my marriage despite not having my ring anymore
3. Performed item search and manually went through each retainer and personal inventory to look for the eternity ring and there is no trace of it. however the same message still pops up when I speak to the Sanctum Acolyte:

Could not annul eternal bond. Your eternity ring is not in your inventory.
You may relinquish your eternity ring by speaking with the Sanctum acolyte and selecting "Annul an existing eternal bond" when prompted.