cant login/ white screen

[merasime]

Same problem here, even tried to uninstall and reinstall on my PS4 and now I get stuck in the middle of a huge download (27k + mb) with constant interruptions and blank screens from patch files errors or version check errors. Seems to be a South America issue only? I'm also from Brazil.

[Manuu]

Brazilians having the same problem with Vivo (Telefônica Group) ISP

Its not our ISP but something with servers blocking some of the ISPs we are using.

This happened before, its the second time now. They took around one week to solve this last time.

Lets hope they can fix this faster now.

[Bongaboi]

I can officially report that I am having problem logging on to the game:

- Platform:
PC

- the nature of the latency
Error 2002 ad nauseum. Latency is massive. And I log in to Aether.

- Type of connection
Wireless desktop

- Other programs running while the game is playing (if any)
Chrome browser

- Everything you have tried to resolve the issue:
Restarted the computer, the modem, the router. Error 2002 apparently is a server-side issue. This needs a hotfix and you guys out there need to act NOW.

[Manuu]

Its not only South America, we have ppl in USA even in Rússia having the same problem. As I Said, its not our ISP, but SE servers r blocking us for some reason.

[Manuu]

Same problem here, even tried to uninstall and reinstall on my PS4 and now I get stuck in the middle of a huge download (27k + mb) with constant interruptions and blank screens from patch files errors or version check errors. Seems to be a South America issue only? I'm also from Brazil.

Its not only South America. We have players in USA and Russia having the same problem.

As I said before, this connection problem happened before. Exactly the same way.