My wife and 2 other FC members were in ARF and the server crashed on the last boss and now none of them can get back into the game.

They're still listed as online (which is what happens if you crash in a dungeon).

At first, we thought it was just our connection, but all 3 of them got dropped and none of them can log back in. I believe this is a server issue, please fix ASAP because they can't play the game anymore as a result.