Error 900002 only in Palace of the Dead

[c0exist]

I have disconnects every 10 or so minutes and it makes running this thing frustrating with a party and impossible solo as I get kicked out. It is by far my favorite thing to do in this game. i wouldnt mind if I disconnected during pvp activities. I have two others that play this game on the same wifi as myself and they do not have this problem. You would think its my computer then but its not. One of the other computers playing this game has the exact same parts not just specs but same manufactured parts. It doesnt make any sense to me and I have tried your suggestions to delete cookies update IE and such. The only difference between myself and the other computer is I use a dual monitor setup but I cant see that being the problem.

PC
Wireless
No other programs running just a firefox window
only d/c in palace of the dead, varies in time but from 1-50 i will d/c at least 10 times
booted to start screen

[Ariellendera]

Hello c0exist, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040


Thank you for playing Final Fantasy XIV! Hope to see you online.

[c0exist]

Tried it and will let you know if I am still getting booted off.

[Ariellendera]

Tried it and will let you know if I am still getting booted off.

Please keep us updated on this issue.

[c0exist]

Successful run of 10 floors on 4/12 and two successful runs of 20 floors on 4/13. Will run a few more times this weekend to make sure this isnt a coincidence but am feeling better about this.

[Ariellendera]

Successful run of 10 floors on 4/12 and two successful runs of 20 floors on 4/13. Will run a few more times this weekend to make sure this isnt a coincidence but am feeling better about this.

I will be moving this thread to "support center resolved"