Greetings, The Headcase!

We appreciate your patience while this matter is being looked into, and we apologize for any inconvenience that you may have experienced. In order for our development team to conduct an accurate and timely investigation into your concerns, we will require some additional information surrounding these events. Specific information such as the time and date that this had occurred, the steps taken leading up to this time, and the names of any quests that you have completed that may be relevant to this quest. We would also would like to request any information regarding your game system specifications. Once those details are provided, we will make sure to send that information to the development team to continue on with the review of your report. Thanks again for your patience and cooperation!

FINAL FANTASY XIV Support Team