When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 4/3/18 4m server
Frequency: 3
World name: Mateus
Character name: Xaser Cooke
Retainer name:
NPC name:
Monster name:
Class/Level: Bard/70
Party or solo: solo
In-game time: 4 pm server
Area and coordinates:
Housing:
Steps:
1. on 4/2/18 I did my beast tribe daily quests.
2. on 4/3/18 I had 0 allowances after daily reset
3. still have 0 allowances on 4/6/18
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: cable/mediacom
- Modem maker/model number: asus
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Owner\Documents
FINAL FANTASY XIV - A Realm Reborn F:\finalfantasy14\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1505
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16321.578MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18753.578MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.873GB SYSTEM_FREEDISC_SPACE 187.784GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.062GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1324.878GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 321.846GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 660
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2015.875 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8160.789 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d37ca5c2cde53609\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d37ca5c2cde53609\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d37ca5c2cde53609\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d37ca5c2cde53609\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8871
SYSTEM_GRAPHICS_DRIVER_DATE 12/14/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (4- USB PnP Sound Device)
SYSTEM_SOUND_DEVICE_ID {5DEB3C26-E1D2-4DA0-8C3A-1F4B7F371544}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {A3084525-8C45-417E-B1F6-6B814D8962D2}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/21/2018 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {A59F5A17-8699-41C0-90A3-9C13B59401C3}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/21/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {968D1D70-E642-11E7-8001444553540000}
SYSTEM_INPUT_NAME Natural® Ergonomic Keyboard 4000
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {96E68A40-E651-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB PnP Sound Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
SwgClient
SwgClient
boot
In-Game Bugs - Post New Thread - Google Chrome
FINAL FANTASY XIV
Settings
Settings
#flochat - Discord
SWGEmu Launchpad
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
STAR WARS® - Galactic Battlegrounds Saga
Battle.net
Diablo III
NVIDIA Stereoscopic 3D Driver
Rockstar Games Social Club
StarCraft
StarCraft II
TeamViewer 13
VLC media player
Warcraft III
World of Warcraft
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Apple Software Update
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212
Google Update Helper
GOG Galaxy
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Star Wars Galaxies
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Google Chrome
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23918
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23918
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Apple Application Support (32-bit)
Grand Theft Auto V
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
SWGEmu Launchpad
Bitdefender Antivirus Plus
Bitdefender Agent
CCleaner
Mozilla Firefox 59.0.2 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office Professional Plus 2016 - en-us
Vulkan Run Time Libraries 1.0.61.0
Windows 7 Games for Windows 10 and 8
iTunes
Malwarebytes version 3.4.4.2398
Bonjour
iCloud
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Apple Mobile Device Support
Apple Application Support (64-bit)
NVIDIA Ansel
NVIDIA 3D Vision Driver 388.71
NVIDIA Control Panel 388.71
NVIDIA Graphics Driver 388.71
NVIDIA GeForce Experience 3.11.0.73
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.0.1.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.35.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.11.0.73
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.02.2
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24212
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24212
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 00002A34
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 000010F4
C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exe 000132F0
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe 00002AA0
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 00002774
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe 00002B00
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 00000ABC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000126D8
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001C18
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001C98
C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe 00006C68
C:\Program Files\Bitdefender\Bitdefender Security\bdwtxag.exe 00002DC8
C:\Program Files\Bitdefender\Bitdefender Security\bdwtxcr.exe 00013300
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 0000C920
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000009D0
C:\Program Files\Windows Defender\MSASCuiL.exe 00002868
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkypeHost.exe 0000401C
C:\Windows\Explorer.EXE 00001EB0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000A2E8
C:\Windows\SysWOW64\cmd.exe 00013294
C:\Windows\System32\GameBarPresenceWriter.exe 000112BC
C:\Windows\System32\RuntimeBroker.exe 00005338
C:\Windows\System32\SystemSettingsBroker.exe 00001494
C:\Windows\System32\smartscreen.exe 00013164
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001648
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000023D4
C:\Windows\system32\ApplicationFrameHost.exe 000008D8
C:\Windows\system32\DllHost.exe 000012E0
C:\Windows\system32\conhost.exe 000132A8
F:\finalfantasy14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00012D98
F:\finalfantasy14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00012D9C
F:\itunes\iTunesHelper.exe 00002A38
F:\program files\Steam.exe 00002780
F:\program files\bin\cef\cef.win7\steamwebhelper.exe 00000B40
c:\windows\system32\sihost.exe 00001C0C
c:\windows\system32\svchost.exe 00001F84
c:\windows\system32\taskhostw.exe 00001CA0
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: