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  1. #1
    Player
    NikolasCalypso's Avatar
    Join Date
    Mar 2018
    Posts
    39
    Character
    Isha Niko
    World
    Adamantoise
    Main Class
    Reaper Lv 73

    No Rewards... Pt 2

    Pt 1: http://forum.square-enix.com/ffxiv/t...on-Server-XFer

    Here is the direct quote from your classifications section:
    "Preferred World: Relatively sparsely populated World with room to spare. Players who transfer to or create new characters on these Worlds will receive special bonuses."

    It would be nice if you put as much effort in to actually resolving this instead of closing off my attempts to discuss it.

    It's posted in black and white, as above. You can go read the page for yourself. I don't buy everything, but I have been spending money above the sub fees for optional items etc. However, if you're going to cheat people and not give them what they pay for, I will be really reluctant to continue purchasing anything, and advise others of the same.

    As a company, it is really in your best interest to honor your advertisements. It's even in your own game that "Reliable, Quality goods keep the customer returning".

    Also, sorry for the slow delays... your notification system doesn't notify me.
    (1)
    Perspective: The most powerful thing known to mankind.

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    You didn't actually need to start a new thread, the forums allow you to reply to (and in turn bump) your existing thread. But anyway:

    Don't know where you're quoting from (link please? you only linked your other thread, not where you where you were quoting), but the page with details about the incentives is here:

    https://eu.finalfantasyxiv.com/lodes...f136e7c4fe2596

    It specifically says about "Bonuses for Transferring from Congested to Preferred Worlds". Jenova wasn't congested at the time of your transfer, hence you had to pay as well as didn't receive any bonuses.
    (1)

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
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    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please review the following links regarding bonus incentives for transferring worlds:

    https://na.finalfantasyxiv.com/lodes...5d22338cf55ce7

    https://na.finalfantasyxiv.com/lodes...ion_balancing/

    They both outline how the reward incentives work. They explain the rewards for transferring from a congested world to a preferred world (what your quote from the Mogstation was referring to). However, there is no mention of any Standard to Preferred world rewards. We do apologize for any confusion.

    Please be aware that this is not a technical issue. As such, I cannot give any more assistance than the general information already provided.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (11)

  4. #4
    Player
    NikolasCalypso's Avatar
    Join Date
    Mar 2018
    Posts
    39
    Character
    Isha Niko
    World
    Adamantoise
    Main Class
    Reaper Lv 73
    I tried replying to the other thread, but I was not allowed with it being moved to the closed forum.

    My quote is from the World Transfer Page, where you begin the process. This is really a Square Enix issue, and hopefully they don't need their own website linked for them, but here it is: https://na.finalfantasyxiv.com/lodes...nsfer_service/

    By this logic, I could go ahead and write that I will murder everyone on the forums, as I will just write elsewhere that I will only murder them if they try murdering me first... see why that doesn't work?

    Technically, my account is missing rewards. Legally, this is false advertising. Logistically, only partial service was completed. It's not really up to me how you categorize it.

    It wouldn't be very nice, but all you had to do to stay legal was give me 1 gil. I really don't understand what seems to be a policy of "don't do anything".
    (0)
    Perspective: The most powerful thing known to mankind.

  5. #5
    Player
    HyoMinPark's Avatar
    Join Date
    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
    Posts
    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 92
    The only situations that will net you rewards for transferring are as follows:

    —Creating a character on a New World (Omega and Louisoux are the only two New Worlds that I am aware of; I do not know if they are still considered New Worlds at this point in time)
    —Transferring a character to a New World (Omega or Louisoux)
    —Creating a character on a Preferred World
    —Transferring a character from a Congested World to a Preferred World

    Since you did a transfer from Jenova to Midgarsormr, you are not eligible for any of the transfer incentives, as Jenova is not a New World or a Congested World. The only Congested World as of this time is Balmung.

    On that same page that you linked in the above post, there is an additional tab for you to select that explains what kind of transfers are eligible for the transfer incentives (transfer from Congested to Preferred).

    Quote Originally Posted by Population Balancing Incentives Webpage
    World Population Balancing Incentives

    The following measures and bonuses have been implemented to encourage an even distribution of active players across all Worlds, and ensure an enjoyable player experience.

    Bonuses for New Worlds
    —Character Creation Bonuses on New Worlds
    —World Transfer Bonuses
    Bonuses for Existing Worlds
    —Character Creation Bonuses on Preferred Worlds
    —Bonuses for Transferring from Congested Worlds to Preferred Worlds
    The wording on the first tab may be ambiguous, but the second tab covers all the applicable terms and conditions. SE hasn’t done anything “illegal”; unfortunately, you either did not thoroughly read the transfer guidelines, terms, and conditions; or you misunderstood them.
    (15)
    Last edited by HyoMinPark; 04-11-2018 at 01:35 AM.
    Sage | Astrologian | Dancer

    마지막 날 널 찾아가면
    마지막 밤 기억하길

    Hyomin Park#0055

  6. #6
    Moderator Ariellendera's Avatar
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    Nov 2017
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    1,027
    Hello!

    Being that this issue is not a technical support issue I will be moving this thread to General Discussion.
    (1)

  7. #7
    Player
    Seig345's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    995
    Character
    Seigyoku Cypher
    World
    Sargatanas
    Main Class
    White Mage Lv 66
    Quote Originally Posted by NikolasCalypso View Post
    [...]
    My quote is from the World Transfer Page, where you begin the process. This is really a Square Enix issue, and hopefully they don't need their own website linked for them, but here it is: https://na.finalfantasyxiv.com/lodes...nsfer_service/

    [...]
    The page this link points to both includes the bit you quoted at the top of this thread as well as an explaination that you have to be transferring from a congested world for the incentive to apply. So I’m unsure of the confusion short of maybe not having read the page in its entirety or not understanding it. It wasn’t “added later in another post”, it’s all part of the same page.
    (1)

  8. #8
    Player
    Fhaerron's Avatar
    Join Date
    Apr 2017
    Posts
    1,032
    Character
    Fhaerron Kobayashi
    World
    Twintania
    Main Class
    Paladin Lv 100
    Quote Originally Posted by HyoMinPark View Post
    —Creating a character on a New World (Omega and Louisoux are the only two New Worlds that I am aware of; I do not know if they are still considered New Worlds at this point in time)
    Omega & Louisoux haven't been 'new worlds' for quite some time by now. There are preffered worlds though but this changes to the lowest pop one it seems. Both Omega & Louisoux have also lost the preffered status for now.
    (0)

  9. #9
    Player
    Aldora's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,004
    Character
    C'rysta Zeith
    World
    Sargatanas
    Main Class
    Archer Lv 90
    If you wish to see an updated list of Congested, Standard and Preferred Servers, you can take a peek at the following page: Regarding Character Creation Restrictions and Statuses of Congested/Preferred Worlds.

    As it stands, "Balmung" is currently the only server which is considered to be a "Congested World". There are also no worlds anymore which are being classified as "New Worlds", so the only way to get the bonuses, would be to transfer from Balmung to one of the following "Preferred Worlds" or creating a new character on either of those worlds:

    Japan Data Center
    • Aegis
    • Alexander
    • Atomos
    • Durandal
    • Ifrit
    • Kujata
    • Ramuh
    • Typhon
    • Unicorn
    • Valefor
    • Yojimbo
    • Zeromus
    North American Data Center
    • Brynhildr
    • Coeurl
    • Famfrit
    • Goblin
    • Malboro
    • Midgardsormr
    • Siren
    • Zalera
    European Data Center
    • Lich
    • Zodiark
    (0)
    Last edited by Aldora; 04-12-2018 at 03:43 AM.