When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 1:00 pm CST 4/8/18
Frequency: Always
World name: Balmung
Character name: Kerwin Nindon
Retainer name: Bluazure
NPC name: N/A
Monster name: N/A
Class/Level: All 70
Party or solo: Solo
In-game time: 7:33am
Area and coordinates: Kugane
Housing: Yes
Steps: "entrust or withdraw items"
1. Open retainer
2. withdraw items