Greetings, Triest!

Thank you for posting your concerns about crystal shards going missing on your retainer. In order to make sure that the development team has sufficient information for a thorough investigation, it would be a great help if you could provide as many details as you can in the following form:

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Level:
Retainer Name:
Area and Coordinates:
In-Game Time:

Thanks again for your participation!