Thank you for the update LORD_METATRON.

I doubt the issue comes from any defective hardware if your PS4 is only that old (unless you're incredibly unlucky). If you encounter the issue again after rebuilding the Database, I'd recommend submitting that bug report. Make sure to add as much information as you can (including the information you already gave me).

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!