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  1. #1
    Player

    Join Date
    Jan 2012
    Posts
    3

    Unable to Login to the website/game

    Hi I've been trying to work out solutions on my own for the past 2 days but I am unable to do so. Here is the parameter of my problems.

    I try logging into my square-enix account on the website, and I can not. It tells me I am using a bad Username/Password. I can assure you I am not. I asked my friend to try and log onto the website for me using the EXACT same credentials as I typed in. He was able to do so. Next I tried logging into the client to see if I could login and play. I was not able to do this either, but my friend was able to log into the client and play as my character using the same exact credentials.

    Solutions I have tried:

    Full reset of PC/Router/Modem - Didn't work
    Port fowarding - Didn't work
    Update firmware - Didn't work
    Running my pc as a DMZ - Didn't work
    Connected my PC directly to the modem - Worked BUT is not an acceptable solution as I have 3 other PC's plus Game consoles connected to my router at the same time.

    My current router is set up as a DHCP, not sure if I able to change the connection type or whatever to broadband as I saw in a FAQ thread. I would like some assistance on this subject.


    PC Details:
    i5-2500 Sandy Bridge
    2G EVGA Nvida Vcard
    16GB Ram
    500 GB HD

    Router type:
    Netgear

    ISP:
    Comcast
    (2)
    Last edited by Camowe; 01-28-2012 at 02:58 PM.