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  1. 04-07-2018 11:42 AM #1
    CrimsonZR
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    Apr 2018
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    Crimson Skies
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    Coeurl
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    Marauder Lv 21

    Steam wallet payment error

    Hello, I´m trying to renew my account´s subscription but every time that I try to use the steam wallet to pay I am directed first to steam´s page then to mogstation´s error page.

    I already tried using a diferent browser but that didn´t work, what should I do?
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  2. 04-10-2018 01:51 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We were experiencing issues with the Steam Wallet payment method on the Account Management site late last week. These issues have been resolved. If you are still experiencing problems when trying to purchase on the Mogstation using Steam Wallet, please contact the Square Enix Support Center. The Support Center website can be found here: https://support.na.square-enix.com/m...p?id=5382&la=1

    This thread will be moved to the 'Separate Support Required' subforum as this issue is beyond the scope of this thread.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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