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Results 11 to 16 of 16
  1. #11
    Player
    _Euphie_'s Avatar
    Join Date
    Apr 2018
    Posts
    4
    Character
    Euphemia Nightsong
    World
    Ragnarok
    Main Class
    White Mage Lv 80
    Hello! I've some news!
    I've tried to connect with my phone connection and I can finnaly log in!
    (0)

  2. #12
    Player
    Gerrino's Avatar
    Join Date
    Apr 2018
    Posts
    1
    Character
    Yoppi Freddo
    World
    Zodiark
    Main Class
    Lancer Lv 4
    Same issue here!

    And I have Fastweb too....
    (0)

  3. #13
    Player
    Lucifer85's Avatar
    Join Date
    Apr 2018
    Posts
    2
    Character
    Lucius Lunaris
    World
    Zodiark
    Main Class
    Astrologian Lv 68
    i have called the technical support of the ISP (Fastweb) and they are working on the their net to update and improve the service, especially for online gaming
    They hope to finish the maintenance today. Thank you guys.
    ITALIAN TRANSLATE:
    Quelli di Fastweb stanno facendo la manutenzione sulla loro rete con un aggiornamento specifico anche per i giochi online e SPERANO di finire per oggi; quindi è normale non riusciamo ad accedere.
    Complimenti per la scelta di tempo e quanto sono seri vitso che potrebbero avvisare i loro clienti.
    (1)

  4. #14
    Player
    _Euphie_'s Avatar
    Join Date
    Apr 2018
    Posts
    4
    Character
    Euphemia Nightsong
    World
    Ragnarok
    Main Class
    White Mage Lv 80
    Hello!
    Support center response to my ticket!
    They give me this advice:

    " If issue still persist:

    - Please press windows key + r
    - Type cmd.exe then hit return
    - Type ipconfig /flushdns then hit return

    The error should be fixed now. "

    Error fixed! Thank you for your fast response!
    (0)

  5. #15
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply everyone.

    Judging by the trace routes and other information provided, it looks like this issue is pertains to the ISP Fastweb (If others are having this same issue and have a different ISP, please let me know). Has anyone contacted this ISP (aside from Lucifer85)?

    If you are still experiencing issues, try the suggestion _Euphie_ made in the post above.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  6. #16
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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