DX11 Crash

[nissansky]

I don't know what happened with the previous 2 patches, but now when I play, every 30 minutes to a few hours, my FFXIV game crashes and I get all these different DX11 error messages such as DX11.exe+"...." This is only happening with this game and not any other games I play.

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Do you notice any pattern to these crashes (only in instances, when zoning into a new location, etc.)?

It sounds like you are getting a driver crash. The first thing to try is switching Directx 9 mode, click 'Config' on the launcher and turn DX11 mode off.

If this does not work. Make sure your graphics card drivers are up to date and that no other program/overlay is running while playing the game. You can also try performing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.