Thank you for the explanation ManuelBravo.

I'd also like to add that the error is designed to protect accounts and sometimes (much like your situation) legitimate players sometimes get flagged in error based on action that they sometimes don't know they are doing. It is unfortunate when this happens, but the flag cannot be lifted at will as that would defeat the purpose of the i2501 in the first place. Simply limit your attempts to once every 24 hours as this is the cooldown period that initiates every time the error is triggered (again, for security purposes).

Unfortunately, I cannot elaborate on your particular case as this is not a technical issue. As such, this thread will be moved to 'Separate Support Required.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.