Salutations, Craya Eve!

Thank you for your patience while your concern was being investigated, and we apologize for any inconvenience this has caused you. After thoroughly investigating your concern, the development team has determined that you may need to re-install your game client to see if it resolves the issue. Also, in regards to the screen resolution, it is advised that you try adjusting the general settings. If you continue to experience issues after re-installing your game client and adjusting your general settings, please re-submit your report with your details, and we will make sure to escalate your report to the development team to continue on with the review of your concerns. Thanks again for your patience and understanding!

FINAL FANTASY XIV Support Team