Mac Client Issues - Missing Icons and Missing Resolutions

[Craycray]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time:
3 Apr 2018

Frequency:
Every launch

World name:
Sargatanas (but also occurs during boot)

Character name:
Craya Eve

Retainer name:
Not applicable

NPC name:
Not applicable

Monster name:
Not applicable

Class/Level:
60/RDM but also occurs during boot

Party or solo:
Both

In-game time:
Any

Area and coordinates:
Any

Housing:
Not applicable

Steps from fresh install:
1. Open FFXIV launcher
2. On title screen, select configuration
3. Notice icons are missing

Alternate Steps:
4. Close config and log into a character
5. Open system settings
6. Notice icons are missing

Also note: limited resolutions are available. I'm unable to utilize the entire resolution provided by my gpu.

Connection Specs
- Not applicable however: Frontier FIOS 100/100 with Google Wifi

■ Mac Specs
MacBook Pro 15in 2016
Processor 2.7 i7
Memory: 16GB
Graphics: External GPU Radeon RX Vega 56 - 8GB - Connected to mac via Akitio Node + Thunderbolt 3
MacOS 10.13.4

Laptop Model Name: Macbook Pro 15in 2016 - Touchbar model
Laptop Model Number: Not applicable

Gamepad Manufacturer: Not applicable
Gamepad Model Name: Not applicable
Gamepad Part Number: Not applicable

Browser Information
- Chrome 66

Images representing these bugs can be seen here:
https://imgur.com/a/9L29d

[Ariellendera]

Hello Thank you for posting on the Final Fantasy XIV Technical Support Forums.

I will be moving this thread to bug reports.

[Ranelegon]

Salutations, Craya Eve!

Thank you for your patience while your concern was being investigated, and we apologize for any inconvenience this has caused you. After thoroughly investigating your concern, the development team has determined that you may need to re-install your game client to see if it resolves the issue. Also, in regards to the screen resolution, it is advised that you try adjusting the general settings. If you continue to experience issues after re-installing your game client and adjusting your general settings, please re-submit your report with your details, and we will make sure to escalate your report to the development team to continue on with the review of your concerns. Thanks again for your patience and understanding!

FINAL FANTASY XIV Support Team