Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, this is not something that we can assist with on the Technical Support forums. You will need to contact a GM in-game. We do not have the resources in the forums to assist with your request. To contact a Game Master simply type “/supportdesk,” which will bring up the menu to contact one for further assistance.

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Game Masters is necessary to resolve the issue.

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