please consider ending the mentor system

[BillyKaplan]

Forget punishing them, if a mentor stuck it out for 45 minutes in an ex trial they should have that tick for their achiev. If they're trolling or sabotaging just to make it drag out longer they should be kicked and it's on the party if they're not.

[Okamimaru]

i won't even argue with you, i didn't say explain me things.I said i ''googled'' it. You can't know you are unaware of your ignorance until you realize it. I told you i wasn't aware i was doing a wrong thing so that's why i didn't look, but when i got aware, i did.

Im asking why you didn't look anything up before starting the game? I started the same time as you in similar circumstances (newish to online gaming in general, Ragnarok online was my only other game) but while I was downloading the game I was looking up everything I could online. I learned all about classes and roles and skills... I formed a plan for getting my chocobo and becoming a ninja... before entering sastasha I had already looked it up to see what i was getting into... I let people know I was totally new for like the first 10 dungeons... I STILL watch ex primal and savage raid guides before going in... mentors are NOT guides...

[PerrinTaveren]

Im asking why you didn't look anything up before starting the game? I started the same time as you in similar circumstances (newish to online gaming in general, Ragnarok online was my only other game) but while I was downloading the game I was looking up everything I could online. I learned all about classes and roles and skills... I formed a plan for getting my chocobo and becoming a ninja... before entering sastasha I had already looked it up to see what i was getting into... I let people know I was totally new for like the first 10 dungeons... I STILL watch ex primal and savage raid guides before going in... mentors are NOT guides...

i started this game because it is final fantasy, not an mmo. and really i didn't think of looking at something. i never do in single player games because of spoilers. i don't say it is not my fault, i just say not every people looks and that's why there are mentors i think.

And ofc now i watch about everything before i go into an ex or savage fight. i am talking about the first week i was into this game like 2 years ago

[Okamimaru]

What I'm trying to say is people seem to expect mentors to be guides for everything and blame us when we don't feel like answering stupid questions (I've seen people who were more interested in asking about apartments than the mechanics of the trial we kept wiping to)... if you die in a fight ask why, but wait til people can actually reply without dying in the process...if you got questions ask... use the novice network, fcs, or God forbid just Google it real quick... but don't expect to have your hand held in content because you never bothered to figure out the basics (movement, roles, basic toolkit) before joining a party... and this is coming from one of the few mentors willing to run ex trials in mentor roulette for the duration of the timer if need be...

[Rowde]

No it is not, all you are doing is increasing trolling mentors while solving nothing.
45 mins is too long to be sitting there and have people not even try to listen to you, furthermore why is only the mentor getting this 3 hr penalty? the point I was making was others need it as well who are trying to troll and sabotage.

All you are doing is trying to punish mentors for no reason. No I fully oppose that. I am sorry you are trying to punish the whole group of mentors because of a select few. That is not fair to them.

Please... don't play the victim card. You and I both know that Mentors abandoning any trial or dungeon that might be perceived as "difficult" or "taking too long" is far more rampant a problem than these supposed groups of trolls that get together with the sole purpose of making life difficult for Mentors.

This issue is prevalent in all roulettes in fact, I still see ppl insta drop from Steps of Faith even though that Trial is auto-win now. Can easily be cleared sync'd with six ppl before hitting the second wall and ignoring dragonators.

However, other roulettes are other roulettes. Mentor Roulette is a different beast entirely. The issue is that far too many ppl treat it like "just another roulette" and aren't actually prepared, or possibly even capable, to potentially have to help and/or teach new players how to complete the duty they get placed into. Increasing the penalties for bad behavior by Mentors using the roulette will also serve as a deterrent to keep these poor mentors out.

AND once again, If you can prove that another player is actively trolling and or sabotaging you need to be reporting the incident and help the GMs build a proper case against that individual so they can potentially take informed actions up to and including bans. Not rage quitting and just letting them repeat the cycle against somebody else. I know, it requires an extra amount of effort, patience and levelheadedness to have the resolve and initiative to fill out one of these reports... but arguably, those are all traits a good mentor should have anyway...

[Luin]

It sounds like you're asking for mentors to perform handholding duties. That is not mentoring.

One does not need to go through all that to explain MSQ. There is an active help entry for it. There is a HUD element dedicated to it. Newbies don't need us to take them by the hand and walk them over to the correct NPC. At most, a brief explanation of, "MSQ are the quests that advance the main storyline. It's helpful to give it a higher priority than side quests because you will unlock many features and duties over the course of the MSQ. There is a HUD element that will always show your next MSQ if you find yourself lost. You don't see it? Maybe it's turned off. Here's how to turn it on."

You're greatly overestimating some players. Some really do need you to be that specific. And besides that, how do they even know the difference between a side quest or a main scenario quest? How will you describe it to them?

There's active help entries for nearly all relevant mechanics. There are still people that don't know how something as simple as the Party Finder works, or how to enter a duty unsynced, meld materia, or how to spiritbond. Let's not even talk about how many people that still dont understand weekly lockouts. On this very forum people cant count to 450, think skills like shikuchi are instant teleports, and don't know how road to 60 works (Those are all recent "bug" reports, and all could be solved just by reading tooltips).

Then, consider this. If you will describe it to them, how will you do that with at least 100+ other people in the same chatroom? On small servers it's not so bad, but even if you use /tell you'll often have conflicting information when even only a few people are trying to answer a question. This isn't even considering trolls purposely feeding false information.

Also, you focused on one example I provided only to show how inane some requests can be. It's true that many questions are more reasonable, but you need to respond to everything. And practically speaking, mentors are there to handhold. If you don't have patience you shouldn't be a mentor. You don't just give up. If someone can't do a dungeon you don't just say "go do hall of the novice" and leave. You stay and you help the player get better. Will they? Nobody knows. But if you don't try then they definitely won't.

[Reinha]

However, other roulettes are other roulettes. Mentor Roulette is a different beast entirely. The issue is that far too many ppl treat it like "just another roulette" and aren't actually prepared, or possibly even capable, to potentially have to help and/or teach new players how to complete the duty they get placed into. Increasing the penalties for bad behavior by Mentors using the roulette will also serve as a deterrent to keep these poor mentors out.

According to patch notes the purpose of Mentor Roulette is to fill queues for all kinds of content. Nothing more. So it is just another roulette and any other meaning is something the players (and you) are making up. The responsibilities of a Mentor wearing the icon are identical whether they were placed in the duty by Mentor Roulette or not.

I'm not against increasing the penalty for leaving a duty or for being kicked from one, but these measures should be applied to all players. Mentors are supposed to be exemplars of players etiquette, so if you want them to stay in duties and try harder then you should expect the same of everyone else. No one should get a free pass to behave poorly.