I opened a ticket today regarding abuse of the dismissal system. I entered the information as well as the names of the players involved. I expected a response from a GM so I could give additional information. Instead I received a canned response to my ticket. I was online and at the keyboard the entire time and no GM ever contacted me. Is this a new policy? I have no expectation that anything will be done about this since the GM could not even be bothered to speak to me.