Again 401 error

[Elvishuy]

I still occur this and still have no respond from u guys..my first topic already been removed and i cant understand why! Until now i still cant purchased anything in mog station as the mod promised to resolve this big problem for me but it still persisted
Im disappointed ..

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

A 401 error is a billing error, not a technical one, thus we cannot assist in this format. This is why your thread was moved.

A 401 error can be caused by a few things so I will not speculate here, however, I can confirm one of your tickets has been responded to already. If you want a more detailed answer than the response already given via email, please contact one of our live support options (phone or chat) found on the support center website: http://support.na.square-enix.com/main.php?id=5382&la=1

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.