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  1. #1
    Player
    Phaiphee's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Phai'phee R'aana
    World
    Balmung
    Main Class
    Thaumaturge Lv 90

    Script error upon starting launcher

    as of 15 minutes ago i get the following script erros when i start launcher:

    (1)
    Line: 0
    Char: 0
    Error: Script Error.
    Code: 0
    URL: http://img.finalfantasyxiv.com/ft/ve...s?ver=20180312

    (2)
    URL: http://img.finalfantasyxiv.com/ft/ve...s?ver=20180312

    (3)
    URL: http://img.finalfantasyxiv.com/ft/ve...s?ver=20180312

    (4)
    URL: http://img.finalfantasyxiv.com/ft/ve...s?ver=20180312

    (5)
    URL: http://img.finalfantasyxiv.com/ft/ve...s?ver=20180312

    (6)
    URL: http://img.finalfantasyxiv.com/ft/ve...s?ver=20180312


    after klicking through those, it all ends with a black launcher screen...

    any hints as to what might cuase this, or how to fix it?
    (0)

  2. #2
    Player
    Galaick's Avatar
    Join Date
    May 2017
    Posts
    13
    Character
    Galaick Ellenard
    World
    Ultros
    Main Class
    Dragoon Lv 70
    Bump, having the exact same issue. Tried fresh installing but nothing works. Heard it's something with IE, but I have no idea what, already checked to see if proxies were turned off as per one suggestion.
    (0)

  3. #3
    Player
    Galaick's Avatar
    Join Date
    May 2017
    Posts
    13
    Character
    Galaick Ellenard
    World
    Ultros
    Main Class
    Dragoon Lv 70
    (0)

  4. #4
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Phaiphee,

    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    The Final Fantasy XIV launcher will use Internet Explorer, not Microsoft Edge. Please try the following with Internet Explorer:

    Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  5. #5
    Player
    Phaiphee's Avatar
    Join Date
    Oct 2013
    Posts
    8
    Character
    Phai'phee R'aana
    World
    Balmung
    Main Class
    Thaumaturge Lv 90
    i will try that, thanks for the replies~
    (0)

  6. #6
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Quote Originally Posted by Phaiphee View Post
    i will, thanks for the replies~
    You are welcome. Please keep us updated.
    (0)

  7. #7
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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