Eureka receiving lag issues

[shortone08]

When playing in eureka my receiving ping is around 15,000ms sending is normal in a group and doing the fates my receiving ping jumps to over 40,000ms makes it almost impossible to partisipate.

I have tried all the normal network trouble shooting ,reboot clean boot, no programs in background making sure my hotspot software is up to date. This issue only happens in eureka.

My specs
Pc windows 10 64bit up to date
I have 2 connections
T-Mobile hot spot 5gig and Comcast business 25gig line ( happens on both connections )
Ffxiv is set to allow through firewall
Ports I saw in another post are open

[Ariellendera]

shortone08 Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
[SSL 3.0 should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Right-Click on the FFXIV launcher icon and select "Properties"
Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
Hit "Apply", then "OK" to save the changes.
Please RESTART your PC now.


Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

*If this doesn't help I would suggest uninstalling and reinstalling the game.

Hope to be of assistance.