Thank you for the reply superxcereal.

I know you wanted to avoid it, but you may need to try a full reinstall. There are a lot fewer option and things that can get in the way on a PS4 as opposed to a PC, so a lot of problems stem from a bad install.

You can try changing some of the controller settings in the PS4 settings, but I'm not sure if this will change anything.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!