Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate what you mean by "my PS4 controller the cursor starts freaking out and refusing to target things?"

Do you have another controller that you can test to see if it's that specific controller or the PS4 (maybe a friend's perhaps)?

Is this issue only on the D-pad?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!