Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, your issue requires the assistance of a Game Master in-game. We do not have the resources in the forum to assist with your request. To contact a Game Master simply type “/helpdesk,” which will bring up the menu to contact one for further assistance.

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Game Masters is necessary to resolve the issue.

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