When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Mar 21: 2018
Frequency: Always
World name: Zalera
Character name: Zee Ruu

I created a character on Zalera a few months ago when it was a new server and got the Road to 60 buff. I stopped playing for a few months but came back when my brother joined me on the same server. He now has the Road to 60 buff but I do not despite the fact the server is still Preferred.

I have not reached level 60 on any class/job. According to the FAQ I should still have the Road to 60 Buff as long as the server is preferred.