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  1. #1
    Player
    Ely's Avatar
    Join Date
    Aug 2013
    Posts
    17
    Character
    Elysia Elwyn
    World
    Leviathan
    Main Class
    Arcanist Lv 70

    Can't log in to Square Enix Store

    I can log into the game fine, but not the store. I've made many purchases there in the past using my SqEx account. I tried changing my password and that didn't work. I tried creating a new account as I saw the message you changed the store - but it says my email address is registered. I don't want to lose access to my past rewards. Something seems broken. Please help.

    Updating to add that I've already tried clearing cache / cookies, tried with multiple browsers, and 2 computers.
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    Last edited by Ely; 03-22-2018 at 09:55 AM.