I see where you're coming from in that suggestion, but I think it may give the impression of favoritism.

For better or for worse (depending on how ya look at it), they may also be reading the forums on other popular FF11 and FF14 fan sites. Ideally, the forums would have folks posting in the thread most relevant to the suggestion instead of using General Discussion.

The impression that I think a lot of forum folk have is: other forums such as Classes-Culinarian or Gameplay-Company do not get checked often, by players, reps, or moderators. And if these individuals do not post in a place where everyone congregates, such as General Discussion or Feedback/Suggestions, their post will go overlooked by the populace and have no discussion, feedback, likes, etc.

General Discussion has become Ul'dah. A similar issue in-game, where people begin to see Ul'dah as the hub for trade and party formations. Limsa Lominsa and Gridania are functioning towns, but it feels like no one is going to see your retainer or party shouts there.