I'm not sure this is the best place to ask but I'm stuck at level 6 on my alt and only have one magicite. I've read that the second one is supposed to be at the observatory (and I remember getting one there on another toon) near the bed to the right of that room but there is nothing there for me to click on.

I am unable to progress the story and can't talk to gerolt to convert crystals etc.

Any help would be appreciated.