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  1. 03-21-2018 11:29 PM #1
    Ezraeth
    Player
    Ezraeth's Avatar
    Join Date
    Jan 2017
    Posts
    14
    Character
    Ezra Ventress
    World
    Odin
    Main Class
    Dark Knight Lv 70
    Hello Einmimiria,

    after a Live Chat with a SEE Agent we were able to determine that the problem might be caused by my providers DNS Server. So i changed the DNS Server to the Google DNS, flushed my DNS Cache and rebooted my router. The problem didn't occured on the PS4 because the PS4 was using the Sony Entertainment Network to communicate with the FFXIV Servers.

    I will continue to observe this problem if it still occurs.

    Thanks for your support!

    Best regards
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  2. 03-22-2018 02:50 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Ezraeth.

    I'm glad you were able to find a solution. If the issue comes up again, contact the Square Enix Support Center, or post on this forums again.

    This thread will be moved to the 'Closed Concerns' subforum as the thread creator has found a resolution to their issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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