NPC's and party members disappear in Eureka

[Sythen]

So i filed a bug report on this issue, and while i can understand the logic of you being unable to find your party members because of a "chaotic battle", that SHOULDNT apply to a 20FT tall Notorious Monster.......

[Hestzhyen]

I understand where you are coming from and I can understand how it can interfere with your enjoyment of the game. However, I have no direct control over how the servers operate or how the game will interact with your computer. Since the player only has control over their hardware and client, I can only make suggestions that might help their individual situation. Unfortunately, there is no way to tell the game which objects are important to any individual player, so we are left with changing some of the other visual elements in an attempt to alleviate the problem.

Hi Einmimiria,

Thanks for all the work you do on the Technical support forums. I know that front-line support folks like yourself can't fix this issue as it is a problem for Development to look at. It's endemic to how the game operates and no player controls or configurations can alleviate this. Would you at least be able to confirm if you have passed on this feedback to the relevant teams? I think that would give a lot of us some peace of mind. I've experienced this problem since the first time I participated in an Odin kill in 2.0, trying to heal/raise occluded teammates while guessing where the enemy is and what he's doing is a very poor experience. It's a QOL change that could make a huge difference in the player experience when participating in large-scale encounters.

[Einmimiria]

Thank you for the reply Hestzhyen.

Yes I have forwarded all this information. However, be aware that this does not necessarily mean that the suggestions listed here will be implemented.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[hynaku]

Can't even do anything in it without game freezing up every few seconds. Don't know how every so pose to get the new relic gear if keep getting disconnected every few seconds because of how many in eureka at once. This was worst idea for relic quest ever seen. They need to fix it where you can use mounts at any level and add instant's to it like they use to have for areas in Stormblood to help with congestion. When these spikes are happening shows my ping is 40. Looks like to me its there servers that is causing all the problems.

[Claviusnex]

Thank you for the reply Hestzhyen.

Yes I have forwarded all this information. However, be aware that this does not necessarily mean that the suggestions listed here will be implemented.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thanks for the update. I'm sure it isn't going to be the easiest to fix but that's why the developers get the big salaries, right.

[Hestzhyen]

Thank you for the reply Hestzhyen.

Yes I have forwarded all this information. However, be aware that this does not necessarily mean that the suggestions listed here will be implemented.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thanks Einmimiria. I won't come hunting you if things aren't changed by next patch or anything. I work with with devs to solve problems for a living so I know if there is a solution, it won't be implemented right away, if at all. It's just reassuring to know that they know so there's a chance it will be fixed.

[Einmimiria]

Hello everyone.

As this issue has been escalated and we cannot proceed forward via the Technical Support forum, this thread will be moved to 'Closed Concerns.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.