We need better comunication with the Community team

[Remedi]

I agree that I might be overblowing it, maybe they will expedite the process, but imho since as I said a Japanese player won't really have a problem in listening to a N/A, EU w/e LL because yoshida answers are always in japanese, I don't think it wouldn't be fair for them to provide an eng translator during LL in japan especially when they do have eng speaking personell on board

Edit: Well the latest RMT report had a BOT section added to it, interesting

[Vstarstruck]

Well are they going to ignore the backlash on the app now too? maybe someone can try get major media to get a hold of this EA level of shadyness?

[Solarra]

Then don't use Twitter? All the key points and relevant info from the live letter will be posted with the digest to the official site.

Last 3-4 live letter digests weren't bad honestly in time span between update thread and digest. ~2 weeks for 3 of the 4 live letters and the Dec one took 30 days because of holiday. Could certainly be faster and hopefully with cutting the update thread it'll be within the week.

They have an OFFICAL forum and for some reason they aren't using it. I don't feel being told to go to a third party site to get info is acceptable.
Twitter isn't providing much information anyway, so I guess we'll be relying on Fan Translations. As to the time it takes for the digest to come out, your definition of 'not bad' and mine are very different.

[Tridus]

Nothing on bots in the Q&A, nothing of note on twitter, you need to go to a fan translation to understand anything that's being released, and another sub item on top of all that?

Yeah, communication is a severe issue with this game. It's hard to pretend they take the non Japanese playerbase even remotely seriously with this second-class customer treatment.

[Remedi]

They did talk about bots in the LL and also expalined their ban policies, as I said they also included a bot section in the RMT reports, which means to me they do listen, however they could you know tell us that.

As for their translation on twitter, well I was sure it wasn't going to work, hence why I wanted ppl to focus on this problem, more than where the money are supposedly going

[Tridus]

They did talk about bots in the LL and also expalined their ban policies, as I said they also included a bot section in the RMT reports, which means to me they do listen, however they could you know tell us that.

As for their translation on twitter, well I was sure it wasn't going to work, hence why I wanted ppl to focus on this problem, more than where the money are supposedly going

Did they? Didn't see that. But of course I don't speak Japanese so if the fan translation I was watching didn't have it... yeah. Their communication is total fail.

Good to know it was mentioned at least.

[Remedi]

We need to keep this alive to make them see that we want a better communication.

[Vstarstruck]

We need to keep this alive to make them see that we want a better communication.

I will not be able to post 13 days from now, so I will not be around to be able to keep doing so. So I hope you and others are able to cover that

[Cerbolt]

I've played a lot of MMOs over the years and I've got to admit ffxiv has the worst communication I've ever seen.

[Remedi]

Let's see how fast exactly the digest will come